Case Studies: User research
Barnardo’s CSA Centre
Discovery and build of the Barnardo’s child sexual abuse centre website
In partnership with Binary Vision we were asked by Barnardo’s to run a GDS-aligned user research Discovery and build…
Health Education England
User research about expert NHS searchers for Health Education England
A project to understand the needs of expert information searchers in the NHS
National Crime Agency
Discovery about the National Crime Agency website
A discovery for the National Crime Agency to inform decisions about their public website
Skills for Care
Ongoing user research about social care workforce data for Skills for Care
We were the research partner for the development phase of the leading source for adult social care workforce information in England.
Kirklees Council
User research about digital approaches to care information for Kirklees Council
A project to understand the needs surrounding digitised adult social care information in Kirklees.
Health Education England
User research about national library services for Health Education England
Our research helped HEE consider options to better support NHS staff to find and use information.