Blog
Taking the opportunity to learn lessons
Every Armistice Day reminds me that another year has passed since we first started to work with the Royal Air…
Field research and why I love it
I was pitching field research to a new client earlier this week. I’m lucky to travel a lot with my…
Vacancy for a user researcher
We are looking for a user researcher to join our growing team. If you love digital user research, and would…
Lagom sells 3 things – our website says so
You can buy 3 things from Lagom: user research, a discovery phase, or a concept. I know this because we’ve…
Keeping a video conference room open all day when I’m remote working
I’ve been wondering whether I should just keep whereby.com on all day, so that I can see what my colleagues…
Lessons on budgeting for user research participant recruitment
At Lagom, I lead the recruitment of user research participants for our research and Discovery projects for websites and other…
Do successful discovery teams need to be co-located?
If you are planning a Discovery phase for a website or digital service one of the big considerations is where…
How to successfully recruit the right user research participants
Obviously user research is a really important part of website and digital service projects these days, but I know from…
Ask users: “why would it be a problem if this site or service didn’t exist?”
This is now our favourite question to ask during our Discovery phase user interviews on existing websites and digital services.
How to run great remote user research interviews
As nice as it would be to perform all qualitative research sat opposite the end user participants, it isn’t always…