Blog
COVID-19 Update
We are open for business and embracing our physical remoteness.
Get LagomMail
We’re not that big on marketing ourselves at Lagom. We want our work to do our marketing for us. If…
Moderated card sorts – physical or digital?
I recently carried out a day of moderated open card sort testing as part of a website refresh project, which…
My first few weeks at Lagom
When Liam suggested that I write a blog post to introduce myself, my initial instinct was to talk at length…
A trip to Birmingham City University and a reflection on agile working
Last month, I was invited by Birmingham City University to take part in a panel meeting to re-approve their MA…
Building user research capacity so we have the space to think
It has been an exciting week for us. We’ve recruited another talented User Researcher to our team. As of the…
Returning to Quarry House, and why knowing nothing is sometimes an advantage
We’ve just started a new discovery project for the Department of Health and Social Care. It’s an intriguing piece…
Mapping Lagom’s research process
I recently started an internal project to examine the ways in which we at Lagom carry out our research. The…
Taking the opportunity to learn lessons
Every Armistice Day reminds me that another year has passed since we first started to work with the Royal Air…
Field research and why I love it
I was pitching field research to a new client earlier this week. I’m lucky to travel a lot with my…