Last week I was invited to (virtually) attend the final executive summary CRITS for the MA Design Management programme at Birmingham City University.
It was a good opportunity to comment on some of the user research being carried out by Masters level students and it was particularly interesting to see how they were navigating issues surrounding research and COVID-19.
The final presentations talked about a range of topics including design in the public sector, design of spaces to support those with complex needs, and the customer experience of online ecommerce stores.
I enjoy taking these opportunities when they come up because it allows me to give something back to new researchers whilst also allowing me the opportunity to learn and keep my own practice up to date.
I look forward to taking up similar opportunities in the future.