Blog: User research
Moderated card sorts – physical or digital?
I recently carried out a day of moderated open card sort testing as part of a website refresh project, which…
A trip to Birmingham City University and a reflection on agile working
Last month, I was invited by Birmingham City University to take part in a panel meeting to re-approve their MA…
Building user research capacity so we have the space to think
It has been an exciting week for us. We’ve recruited another talented User Researcher to our team. As of the…
Field research and why I love it
I was pitching field research to a new client earlier this week. I’m lucky to travel a lot with my…
Lessons on budgeting for user research participant recruitment
At Lagom, I lead the recruitment of user research participants for our research and Discovery projects for websites and other…
How to successfully recruit the right user research participants
Obviously user research is a really important part of website and digital service projects these days, but I know from…
How to run great remote user research interviews
As nice as it would be to perform all qualitative research sat opposite the end user participants, it isn’t always…