Blog: Discovery Services

Stephen Hale 28/06/2022

7 things I’ve learned about social care by doing research in social care

We do a lot of research about adult social care at Lagom. We work in other sectors too, but social…

Stephen Hale 19/08/2020

At a retrospective the other day, during the “what went less well?” bit, someone added the card: “we did too…

Stephen Hale 12/03/2020

We’re not that big on marketing ourselves at Lagom. We want our work to do our marketing for us. If…

Stephen Hale 26/11/2019

We’ve just started a new discovery project for the Department of Health and Social Care. It’s an intriguing piece…

Liam King 05/09/2016

This is now our favourite question to ask during our Discovery phase user interviews on existing websites and digital services.

Liam King 10/06/2015

UK Government departments and agencies are now following the GDS Service Design Manual when they design (or redesign) their digital…