Blog
Continuing to continuously improve
We've introduced a new initiative to ensure everyone at Lagom has the space and conditions to continuously improve the quality of our work.
Learning how to have effective conversations with vulnerable people (and why it’s important)
Recently I attended an online training day on conversations with vulnerable people, along with the other Lagom User Researchers.
How user research helped me stay connected while shielding
Thanks to the fact that I have ulcerative colitis, I regularly take medications that suppress my immune system. This…
So long, farewell, ASC-WDS, goodbye!
If you’ve ever heard a statistic reported in the news about England’s adult social care workforce, I’d bet money that…
Why 8 weeks for a Discovery might not be enough?
From my experience of running over 30 GDS aligned Discoveries within the public sector, I have seen many cases where discovery projects may need to be longer than eight weeks.
Learning more about digital inclusion
I recently had the opportunity to help out at a digital inclusion workshop being held by the…
Strengthening our approach to accessibility
I recently did some research into digital accessibility to explore how we can strengthen our work in this area. While…
Using Miro as a project whiteboard
I recently saw an image that described discovery phase work as making a miro board until it’s completely incomprehensible and…
How much time do client teams need to dedicate to a digital service discovery?
As the Lagom delivery manager, I will often get asked this by prospective and new discovery client teams.
An internship with Lagom – my first work experience in the UK
Tanisha reflects on her three-week work experience with us at Lagom.