Blog: Helen Taylor
Overcoming the challenges of working with government teams new to Agile
I’ve been a delivery manager and Scrum Master on government Agile Discovery and Alpha digital projects for 8 years.
Why 8 weeks for a Discovery might not be enough?
From my experience of running over 30 GDS aligned Discoveries within the public sector, I have seen many cases where discovery projects may need to be longer than eight weeks.
How much time do client teams need to dedicate to a digital service discovery?
As the Lagom delivery manager, I will often get asked this by prospective and new discovery client teams.
Why we don’t use research incentives by default
Our clients often assume that we will need to offer incentives to successfully recruit research participants. But our default at…
What happens when we use targeted, personal participant recruitment
Before we kick-off a new Discovery project, we run a user role mapping session with the client to understand each…
How many completions of a survey is enough?
I often get asked this question by clients when we run a survey as part of a piece of user…
Lessons on budgeting for user research participant recruitment
At Lagom, I lead the recruitment of user research participants for our research and Discovery projects for websites and other…
How to successfully recruit the right user research participants
Obviously user research is a really important part of website and digital service projects these days, but I know from…