Blog: Hannah Fletcher-Poole
Hannah Fletcher-Poole
22/03/2023
Longitudinal research on social media: some reflections
At the beginning of this year, I finished working on a longitudinal piece of user research about the RAF’s…
Hannah Fletcher-Poole
08/12/2022
Running feedback sessions with under 18 users and the challenge of these not feeling like a test
Facilitating concept feedback sessions with under 18s isn’t something we do every day at Lagom. However, my involvement with the…
Hannah Fletcher-Poole
10/10/2022
The challenges (& opportunities) of working with an international user base
I worked as the lead user researcher on our recent discovery work for Wellcome Connecting Science. One of the complexities…
Hannah Fletcher-Poole
29/06/2022
Improving how we conduct user research with under 18s
Our recent RAF Air Cadets website discovery piece of work involved speaking to under 18 cadets who use the site.
Hannah Fletcher-Poole
25/03/2022
Reflections on my first few weeks at Lagom
I began my journey as a user researcher with Lagom at the beginning of March. Following a year or so…